A problem solver by heart with a background in business and technology. Working backwards from the user problem, not the technology. I'm passionate in using technology as a tool to make our world a better place.
A problem solver by heart with a background in business and technology. Working backwards from the user problem, not the technology. I'm passionate in using technology as a tool to make our world a better place.
Along the way, I've learned to identify, value and grow two important skills. Active listening and clear communication. Focusing my attention on the present moment, staying neutral in a discussion and accepting all input. Translating a business or technical message when needed and giving my honest data driven input using clear, easy to understand words, making use of analogies, to make sure everyone's on the same page.
Senior Consultant
04/2019 - Present
Columbia Road Oy (170+ employees) — Nordic digital sales consultancy
Served as technical advisor to 8+ enterprise clients
Learned how to architect cloud native solutions by doing hands-on development with a tech agnostic mindset
Helped define technical architectures for client sales proposals, translating business problems into solutions
Led client workshops, rapid prototyping sessions and technical presentations for business and technical stakeholders
Recruited and assessed internal software developers
Front-End Assistant Teacher
08/2018 - 12/2018
Haaga-Helia UAS — W/ Professor Juha Hinkula
Taught SW development fundamentals (JavaScript, React, SCSS, Git)
Mentored students through project-based coursework
Projects
Sales Opportunity Agent
2026
Built a multi-agent system PoC on Google Cloud to surface sales intelligence from CRM data (380 accounts, 11.7K contacts, 1.5K opportunities).
Improved opportunity contact coverage from 0.6% to 30.8% by extracting decision-maker names from unstructured text fields
Agent performs dynamic SQL queries and verifies contacts via Google Search API in real time
Google Cloud, Python, Google ADK, Gemini 2.5 Flash, PostgreSQL
Vaisala Oy|AI Ordering Assistant
2025 - 2026
Architected and delivered an AI agent that automates B2B purchase order processing, from POC to production.
Achieved 94.9% data extraction accuracy across 111 production documents by building a golden dataset and iterating with few-shot prompting benchmarks
Saved ~43,000 EUR/year by automating Salesforce case creation and CPQ order pre-fill (~8 min saved per order)
TypeScript, Salesforce, Claude Sonnet 4.5
Stockmann|Retail Search PoC with Google Cloud
02/2024 - 06/2024
Built product retail search infrastructure collaborating directly with the onsite Google Cloud team in Helsinki, Finland.
Designed ETL pipeline and catalog APIs, configured Google Retail Search & autocomplete
BigQuery, Cloud Run, API Gateway, TypeScript, Python
SOK|Prisma.fi Renewal
2022 - 2024
Lead developer of a custom e-commerce store for Finland's largest hypermarket chain (SOK/Prisma)
Advised client on architecture and UX decisions, defined MVP features, developed and deployed full-stack features
Helped scale the core team from 2 to 12 by interviewing, assessing and onboarding technical talent
Along the way, I've learned to identify, value and grow two important skills. Active listening and clear communication. Focusing my attention on the present moment, staying neutral in a discussion and accepting all input. Translating a business or technical message when needed and giving my honest data driven input using clear, easy to understand words, making use of analogies, to make sure everyone's on the same page.
Senior Consultant
04/2019 - Present
Columbia Road Oy (170+ employees) — Nordic digital sales consultancy
Served as technical advisor to 8+ enterprise clients
Learned how to architect cloud native solutions by doing hands-on development with a tech agnostic mindset
Helped define technical architectures for client sales proposals, translating business problems into solutions
Led client workshops, rapid prototyping sessions and technical presentations for business and technical stakeholders
Recruited and assessed internal software developers
Projects
Sales Opportunity Agent
2026
Built a multi-agent system PoC on Google Cloud to surface sales intelligence from CRM data (380 accounts, 11.7K contacts, 1.5K opportunities).
Improved opportunity contact coverage from 0.6% to 30.8% by extracting decision-maker names from unstructured text fields
Agent performs dynamic SQL queries and verifies contacts via Google Search API in real time
Google Cloud, Python, Google ADK, Gemini 2.5 Flash, PostgreSQL
Education
Master of Business Administration
Haaga-Helia University of Applied Sciences
2024 - Present
Master of Arts
MCI | The Entrepreneurial School
2024 - Present
Languages
English
Spanish
Italian
Finnish
Achievements
Winner of Intrum's hackathon (2018)
Making the world a better place with Intrum, by connecting jobs & rewards to those in debt. Assisting individuals who are trapped in a cycle of debt.
Winner of Digia's hackathon (2018)
Revolutionizing the health sector with a smart chat bot. Helping those in need by setting up contact requests for doctors, instant connection to a nurse & answering top FAQs.
Interests
Hackathons · Biking · Guitar · JDM cars
Jose Zapata
Senior Software Developer
A problem solver by heart with a background in business and technology. Working backwards from the user problem, not the technology. I'm passionate in using technology as a tool to make our world a better place.
Along the way, I've learned to identify, value and grow two important skills. Active listening and clear communication. Focusing my attention on the present moment, staying neutral in a discussion and accepting all input. Translating a business or technical message when needed and giving my honest data driven input using clear, easy to understand words, making use of analogies, to make sure everyone's on the same page.
Senior Consultant
04/2019 - Present
Columbia Road Oy (170+ employees) — Nordic digital sales consultancy
Served as technical advisor to 8+ enterprise clients
Learned how to architect cloud native solutions by doing hands-on development with a tech agnostic mindset
Helped define technical architectures for client sales proposals, translating business problems into solutions
Led client workshops, rapid prototyping sessions and technical presentations for business and technical stakeholders
Recruited and assessed internal software developers
Front-End Assistant Teacher
08/2018 - 12/2018
Haaga-Helia UAS — W/ Professor Juha Hinkula
Taught SW development fundamentals (JavaScript, React, SCSS, Git)
Mentored students through project-based coursework
Projects
Sales Opportunity Agent
2026
Built a multi-agent system PoC on Google Cloud to surface sales intelligence from CRM data (380 accounts, 11.7K contacts, 1.5K opportunities).
Improved opportunity contact coverage from 0.6% to 30.8% by extracting decision-maker names from unstructured text fields
Agent performs dynamic SQL queries and verifies contacts via Google Search API in real time
Google Cloud, Python, Google ADK, Gemini 2.5 Flash, PostgreSQL
Vaisala Oy | AI Ordering Assistant
2025 - 2026
Architected and delivered an AI agent that automates B2B purchase order processing, from POC to production.
Achieved 94.9% data extraction accuracy across 111 production documents by building a golden dataset and iterating with few-shot prompting benchmarks
Saved ~43,000 EUR/year by automating Salesforce case creation and CPQ order pre-fill (~8 min saved per order)
TypeScript, Salesforce, Claude Sonnet 4.5
Stockmann | Retail Search PoC with Google Cloud
02/2024 - 06/2024
Built product retail search infrastructure collaborating directly with the onsite Google Cloud team in Helsinki, Finland.
Designed ETL pipeline and catalog APIs, configured Google Retail Search & autocomplete
BigQuery, Cloud Run, API Gateway, TypeScript, Python
SOK | Prisma.fi Renewal
2022 - 2024
Lead developer of a custom e-commerce store for Finland's largest hypermarket chain (SOK/Prisma)
Advised client on architecture and UX decisions, defined MVP features, developed and deployed full-stack features
Helped scale the core team from 2 to 12 by interviewing, assessing and onboarding technical talent
